We will send you a confirmation email on the receipt of your order and payment, including an estimated shipping date. If you haven’t received a confirmation, please get in touch via firstname.lastname@example.org
Unfortunately, we’re unable to accept changes once an order has been placed. The process has a number of steps and it is difficult to incorporate feedback and updates before the Softie has been completed.
We pride ourselves on the quality of our creations and pay close attention to the details in the artwork and photos we’re supplied. If, for any reason, your Plush Toy doesn’t meet your expectations, feel free to get in touch via email@example.com