Alexa

Help Center

FAQ

Payments

What types of payment methods do you accept?

Lead Time

What is the standard lead time for my Plush toy to be made?

Rush Service

I’m in a rush. Do you offer quick turnarounds?

Order Confirmation

How can I be sure you’ve received my order?

Modify Order

Can I make changes to the design once I’ve placed my order?

Order Status

Can I check on the status of my Plush Toy?

Expectation

What if my Plush toy isn’t what I expected?

Special request

Can I order a life-sized version of a Plush Toy?

Product License

Does my artwork have to be original, or can I send a photo of something I’ve found?

Who is it for?

Are Plush Toys just for children… or can adults order, too?